 |
Thank you for choosing Ironworkshome! We hope you have been able to find what you are looking for here on our website. If you need to contact us for customer service,questions about your order, or returns, please feel free to e-mail us at the address: customerservice@ironworkshome.com Emails will be answered within 1-2 days. You can place your order either online or by calling us at : 1-336-499-4340. Make sure to include your phone number if we need to contact you. Most stock items will be shipped in 3 to 10 days. We will email you with an estimated delivery time for out of stock items. You will be notified when an item has been shipped and given a tracking number for your package. Some orders may be shipped separately. Shipping & Handling Charges: $0.00 to $9.99 add $8.00, $10.00 to $19.99 add $9.00, $20.00 to $29.99 add $10.00, $30.00 to $39.99 add $11.00, $40.00 to $49.99 add $12.00, $ 50.00 to $59.99 add $13.00, $60.00 to $79.00 add $14.00, $80.00 to $99.00 add $16.00, $100 to $149.99 add $18.50, $150.00 to $199.99 add $20.50, $200.00 to $249.99 add $22.50, $250.00 to $299.99 add 25.50, $300.00 to $349.00 add $29.50, $350.00 to $399.99 add $32.50, $400.00 to $449.99 add $36.50, $450.00 to $499.99 add $40.50, $500 to $549.00 add $43.50, $550 to $599.99 add $45.50, $600 and up add $50.50. We ship only to the continental United States and Alaska and Hawaii, with an additional charge of 15.00 to the charges above. At this time we only ship by UPS and only to confirmed address no P.O.Box offices. Sales Tax: North Carolina Residents will be charged sales tax. |
|
Return Policy: We know you will be happy with your merchandise,but if you are not satisfied with your purchase, please notify Ironworkshome for the correct return address. Items must be sent to the correct address that we will give you or we can not guarantee a refund. Refunds will be for the product price only, excluding any and all shipping and insurance fees, unless you received a damaged item. If you receive a damaged item, we will replace the damaged item for you at no extra cost. Please notify Ironworkshome within 5 days of receiving the item. You can only cancel your order prior to shipping or you will have to contact us after you receive your order and we will give you the address to return the item or items for a 15% restocking fee in addition to the freight charges. The request to return products must be received in 14 days. We strive to make Customer Satisfaction our number one goal, so please feel free to email us with any questions you may have concerning our products or your order. You can e-mail us at customerservice@ironworkshome.com. |
|
Pivacy Policy: Your privacy is very important to us. Ironworkshome is committed to respecting your privacy.Please be assured that the information you provide to us will only be used to support your customer relationship with us. We will never share or sell any of your information to others.Unless we have your permission beforehand or when such disclosure is required by law. Commitment to Privacy: Ironworkshome wants you to know that we are committed to respecting your privacy. To better protect your privacy we provide you this information about our policies and the choices you can make about the way your information is collected and used. Information We Collect: This applies to all information collected or submitted on the Ironworkshome website. The types of personal information collected on the ordering page is: Bill to/ship to Name Bill to / ship to Address Email Address Phone Number Credit / Debit Card Information How We Use Information: We use your information that you provide about yourself when you place an order only to complete that order. We do not share this information with outside parties except to the extent neccessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete the order. We use return email addresses to answer the email we receive. These addresses are not used for any other purpose and they are not shared with outside parties. We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.
Copyright The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are Iron Works Home, its affiliates or other third party licensors. YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You may print and download portions of material from the different areas of the Site solely for your own non-comercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to Iron Works Home a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicy display and publicy perform any materials and other information ( including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site ( such as bulletin boards, forums and newsgroups) or by e-mail to Iron Works Home by all means and in any media now know or hereafter developed. You also grant to Iron Works Home the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against Iron Works Home for any alleged or actual infringement or misappropriation of any proprietary right in your communications to Iron Works Home. |
|
Data Security: We are committed to Data Security and to prevent unauthorized access, maintain data accuracy,and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. How to Contact Us: |
|
Secured Site powered by PAYPAL!! Visa,Mastercard, American Express, Discover,Bank Transfers, and PayPal accounts are accepted. Order online or call 1-336-499-4340. Ironworkshome.com I Please feel free to Contact us with any questions or comments. |
| | |
|
 |
